Frequently Asked Questions

  • What does VFS Global do?

    VFS Global manages visa application centres for the Irish Naturalisation and Immigration Service and Embassy of Ireland here in India, where you should submit the documentation relating to your visa application and your biometric information.

    The visa application centres are shared with UK Visas and Immigration.

    VFS Global also provides this website on behalf of the Irish Naturalisation and Immigration Service through which you can pay your visa fee and service charge and book your appointment at a visa application centre.

    Please see the visa application centre page on this website for address and contact details of VFS Global visa application centres.

  • Who decides if I will get a visa?

    The Irish Government decision making centre for visa applications lodged here in India is the Embassy of Ireland in New Delhi. VFS Global staff does not play any part in, or influence the outcome of, your visa application. If a VFS Global staff member claims to be able to influence your application, you should notify in writing the head of the Visa Office, Embassy of Ireland in New Delhi. You can find their address on the website of the Irish Naturalisation and Immigration Service.

  • How do I pay my visa fee and service charge for my attendance at the visa application centre?

    You can pay your visa fee and service charge on this website. No visa fees or service charges will be accepted in the VFS Global visa application centres.

    You may pay for additional services (optional services) in the VFS Global visa application centres.

  • Who is exempt from the visa fee?

    Please refer to the visa fees page on this website to see if you are exempt from the visa fee. If you are exempt from the visa fee you may still be required to pay the service charge for attendance at the visa application centre and the submission of your documents to the Irish Government decision making centre.

  • What happens if I incorrectly claim to be visa fee exempt?

    It is a matter for you to decide if you are exempt from the payment of the visa fee. If you incorrectly claim to be exempt from the visa fee your application will not be processed by the Irish Government decision making centre. Please refer to the visa fees page on this website to see if you are exempt from the visa fee.

  • I am a family member of an EU/EEA/Swiss citizen do I need to pay the visa fee and/or the service charge?

    If you are a “qualifying family member” of an EU/EEA/Swiss citizen you are exempt from the visa fee and are also exempt from the service charge. However, if you choose to avail of the service offered by the visa application centre to submit the documentation relating to your visa application to the Irish Government decision making centre then you will be required to a pay a reduced service charge. If you do not wish to avail of the service offered by the visa application centre to submit your documents to the Irish Government decision making centre, you may submit your documents to the relevant Irish diplomatic or consular facility yourself at your own expense.

  • Who is a “qualifying family member” of an EU/EEA/Swiss citizen?

    “Qualifying family member” means a beneficiary of Directive 2004/38/EC (Free Movement Directive) and refers to the following family members of an EU/EEA/Swiss citizen who will be exercising free movement rights in Ireland at the moment that the family member arrives in the State:

    • Spouse
    • Child (under 21 years)
    • Child (under 21 years) of the spouse
    • Adopted child (subject to adoption order)
    • Dependent parent
    • Dependent parent of the spouse
    • Other dependent family members in the direct ascending line (e.g. grandparent) or descending line (e.g. grandchild)
    • Other dependent family members of the spouse in the direct ascending (e.g. grandparent) or descending line (e.g. grandchild).

    Please note: All references to 'spouse' also apply to a civil partner i.e. a person who has contracted a registered partnership, or is a party to a class of legal relationship specified in an order under section 5 of the Civil Partnership and Certain Rights and Obligations of Cohabitants Act 2010 as entitled to be recognised as a civil partnership.

  • What is the EEA?

    The EEA refers to the European Economic Area and consists of all EU Member States, Norway, Liechtenstein and Iceland.

  • I wish to cancel my visa application can I get a refund of the visa fee?

    No, the visa fee is a non-refundable fee.

  • Do I enroll my biometric information at a VFS Global Visa Application Centre?

    Yes. When you attend the visa application centre, you will need to provide your biometric information, which includes a digital photograph and a digital scan of your fingerprints.

    Your digital photograph must be taken with full face and without sunglasses or tinted spectacles, or head covering unless it is worn for religious or medical reasons. Your face should be clearly visible with no hair across the eyes.

    If you have temporary injuries on your fingers, please wait until the injuries heal before your appointment date. You should also remove any henna on your fingertips, or allow it to fade, as this may prevent us from getting a clear scan.

  • Should children come to the VFS Global Visa Application Centre to apply for a visa?

    Children who are under 5 years of age are exempt from the requirement to provide their biometric information. Therefore they do not need to attend at the visa application centre. However, their parent /legal guardian or other adult must make an appointment to attend at the visa application centre for the purpose of submitting the documentation relating to their visa application.

    Children who are aged 5 years and upwards are required to provide their biometric information and must attend at the visa application centre for that purpose and to submit the documentation relating to their visa application.

    Children who are under 16 years of age must be accompanied by an adult when attending a visa application centre. The adult cannot be a member of VFS Global staff.

  • What do I do if I have to change my appointment?

    If you wish to change your appointment you can do so on this website, please click here

  • When will be the appointment seats available for booking?

    The appointment seats for the current month will be available on every last week of the previous month to the applicants

    For example-if you would like to book appointment for the month of January 2020 then the appointment seats will be available on last week of December 2019

  • When can I make my visa application?

    You can apply for a visa up to 3 months before your date of travel to Ireland. We strongly advise you not to confirm your travel arrangements until you have received your visa.

  • What documents do I submit for a visa application?

    You must submit the following:

    • Printed and signed application summary sheet
    • 2 Passport sized colour photographs (please refer to the website of the Irish Naturalisation and Immigration Service for photograph specifications)
    • Original valid passport which has sufficient space for the insertion of the visa sticker (at least one blank page is required)
    • Appointment and payment confirmation receipt(s)
    • Signed letter of application including full contact details
    • In the case of an applicant who is a child (a person who is under 18 years of age), their birth certificate in all cases, and if the child is travelling alone or without both parents/legal guardians, signed consent from parents/guardians accompanied by copies of the consenting parent(s)/guardian(s) passport or national identity card which clearly shows their signatures
    • Supporting documents for the relevant visa category, refer to link https://www.dfa.ie/irish-embassy/india/visas/visa-requirements/
    • Copies of all original documents (other than items 2 in this list). In the case of your passport a copy of the biodata page is sufficient.

    All supporting documents must be original documents and in English, or accompanied by a notarised translation. For guidance on the supporting documents that you may wish to consider submitting as part of your application please refer to the website of the Irish Naturalisation and Immigration Service and Embassy of Ireland, New Delhi.

    The supporting documents that you submit are important because they provide information about your personal circumstances. Please note that the onus is on you to satisfy the Irish Government decision-maker that a visa should be granted for the purpose sought.

  • What process should I follow while applying for student visa?

    While applying for student visa please ensure to follow the enclosed procedure important points

  • Will VFS accept my Passport if it is damaged?

    Damaged passports will not be accepted by the Visa Office at The Embassy of Ireland, VFS or Ireland Consulates. If your passport is damaged or deemed to be damaged by VFS, the Visa Office or Ireland Consulates, the passport will be returned to you. You will not be able to submit your visa application until the passport has been renewed. Where a damaged passport has been submitted to the Visa Office, the visa application will be refused on these grounds and the passport will be returned to you with the refusal letter. There will be no exceptions made in relation to damaged passports.

  • Do I need to submit original documents or are copies acceptable?

    Original documents must be provided as per the documents mentioned in the document checklist at the Embassy of Ireland website You are also required to provide a copy of all original documents (other than photographs submitted).

    Your current passport, previous passport/s and a full copy of any previous passport/s is required

  • Will the visa application centre accept my application if it is missing some documents?

    The visa application centre will not be in a position to accept your application if this is missing or any of the documents listed below along with those mentioned in the document checklist all of which are required to be submitted - Embassy of Ireland

    • Printed and signed application summary sheet
    • 2 Passport sized colour photographs (please refer to the website of the Irish Naturalisation and Immigration Service for photograph specifications)
    • Original valid passport which has sufficient space for the insertion of the visa sticker (at least one blank page is required)
    • Appointment and payment confirmation receipt(s)
    • Signed letter of application including full contact details
    • In the case of an applicant who is a child (a person who is under 18 years of age), their birth certificate in all cases, and if the child is travelling alone or without both parents/legal guardians, signed consent from parents/guardians accompanied by copies of the consenting parent(s)/guardian(s) passport or national identity card which clearly shows their signatures

    In the event that your application is missing one or more of these documents the visa application centre will highlight the missing documents to you and will give you the opportunity to provide the missing documents the same day. If you choose not to do so you can reschedule your appointment or cancel your application.

    If your application is missing documents, other than the ones listed above i.e. common supporting documents, the visa application centre will highlight the missing documents to you before accepting your supporting documents and will give you the opportunity to:

    • provide the missing documents the same day before progressing your application,
    • reschedule or cancel your appointment.
  • Will the visa application centre refuse to accept my application if I am missing copies of original documents?

    If you are missing copies of original documents the visa application centre will highlight this to you and give you the opportunity to provide the missing copies the same day. You will have the option of using the photocopying services available within the visa application centre (at an additional cost) or using photocopying services available elsewhere. Alternatively you can reschedule or cancel your appointment.

  • What happens if I submit false or misleading information or false supporting documentation as part of my application?

    If you submit any false or misleading information, or false supporting documentation as part of your application, it may result in the refusal of your application by the Irish Government decision making centre without the right of appeal. It may also result in your being prevented from making further Irish visa applications for a period of up to 5 years.

  • Do I need to attend an interview?

    The Irish Government decision making centre will conduct interviews if deemed necessary during the processing of your application.

  • How long will it take to process my application by the Irish Government decision making centre?

    Please refer to the processing times page of this website.

  • How do I check the status of my application?

    The status of your application shall be notified to you via SMS (if you have opted for this service when submitting your documents at the visa application centre) or via email to the address that you provided when submitting your documents at the visa application centre

    Four SMS and Email notifications are sent to an applicant at various stages of the application processing cycle. SMS and Email notifications are sent when:

    • Application is scanned out of the VAC to the Embassy
    • Application is scanned in at the VAC receiving from the Embassy
    • Application is scanned out and delivered to applicant
    • Application is scanned out and collected by applicant at VAC

    In case you have not received an SMS/email notification please write to us at [info.irelandin@vfshelpline.com]

    In your email please provide

    • Your name
    • Your contact details
    • A clear description of the issue. Please do not include any personal information in E-mails, SMS text messages or any other non-secure form of electronic communication.

    We will acknowledge receipt of your complaint within one business day and provide a full reply within (3) three business days. If we cannot respond within this timeframe we will communicate when we expect to do so and keep you updated with the progress.

    Alternatively you may track your application on line on this website.

  • What do I do if I wish to withdraw my application?

    If you wish to withdraw your visa application, you should notify in writing the Head of the Visa Office, Embassy of Ireland, New Delhi. You can find their contact details on the website of the Embassy of Ireland, India. Please note that the visa application fee will not be refunded.

  • How do I get my documents and passport back?

    When you attend the VFS Global visa application centre, while submitting your application you can either ask the staff at the counter to courier (optional) the documents and passport to an address specified by you or collect the documents and passports from the VFS Global application centre where you submitted your visa application.

  • What are the security procedures that I have to undergo in the VFS Global Visa Application Centre?

    For security reasons the following items will not be permitted inside the visa application centre or stored in the premises.

    • All battery operated or electronic gadgets such as cameras, audio/video cassettes, compact discs, MP3s, laptops, or portable music players.
    • All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application related papers is permitted.
    • Sealed envelopes or packages.
    • Any inflammable item such as matchboxes/ lighters/ fuel.
    • Any sharp objects such as scissors, pen knives or nail filers.
    • Weapon or weapon like objects or explosive material of any kind.
    • Food and drink items are not allowed inside the visa application centres.

    This list is not finite. Other items may be prohibited based on security staff discretion.

    The visa application centre is unable to store prohibited items. Applicants should make other arrangements to store their belongings before they enter the visa application centre.

  • What is the process I need to follow if I am a resident of Nepal?

    Applications from residents of Nepal must submit visa applications through the VFS Global application centre in Kathmandu at the below mentioned address:-

    Joint Visa Application Centre

    Academy of Culinary Arts Building, Ground Floor, Mahalaxmisthan Marga, Lagankhel, Lalitpur, Kathmandu, Nepal.

    Please Note

    • The visa fee has to be paid In Indian Rupees only by Bank Draft favoring "Embassy of Ireland, New Delhi" payable at New Delhi, India.
    • The VF Service charge of NPR 4000/- listed above includes taxes. It is per application charge that is to be paid in addition to the applicable visa fee in form of a bank draft favoring “VF SERVICES MAURITIUS PTE LTD” payable at Kathmandu.
    • For an Appeal made at VF Services Kathmandu, a charge of NPR 4000/- needs to be paid in form of a bank draft favoring “VF SERVICES MAURITIUS PTE LTD” payable at Kathmandu.
    • There is no provision of cash payment at the Kathmandu office.
    • Fees listed below are per applicant, including children.
    • The fee once paid is not refundable.
    • The applicable visa fee in Indian Rupees is as per the current exchange rate and is subject to change without notice.

    Visa fees :-

    • All visa categories Single Entry :- INR 5000/-
    • All visa categories Multiple Entry :- INR 8300/-

    VFS Global Service fees: -  4000 NPR

  • What is the process I need to follow if I am a resident of Bangladesh?

    Applications from residents of Bangladesh must submit visa applications through the VFS application centre in Kolkata at the below mentioned address:-

    Ireland Visa Application Centre
    VFS Global Services Pvt. Ltd.
    Rene Tower, Building No. 1842, Rajdanga Main Road, Rajdanga,
    Landmark: Near Geetanjali Stadium Kolkata, 700107, India

    Please Note:

    • The visa fee has to be paid by Bank Draft favoring "Embassy of Ireland, New Delhi".
    • Fees listed below are per applicant, including children.
    • The fees once paid are not refundable.
    • The applicable visa fee in Indian Rupees is as per the current exchange rate and is subject to change without notice.
    • The VFS service charges listed below includes taxes. It is per application charge that is to be paid in addition to the applicable visa fee.

    Visa fees :-

    • All visa categories Single Entry:- INR 5000/-
    • All visa categories Multiple Entry:- INR 8300/-

    VFS Service fees:- 1700 INR

    Or

    Directly by post to The  Embassy of Ireland Visa Office at the below mentioned address :

    Embassy of Ireland
    C17 Malcha Marg
    Chanakyapuri, New Delhi 110021

    Note - Applications from residents of Nepal and Bangladesh  will not be accepted at any Ireland visa application Center in any location except for Kolkata and Nepal.